Support
How can we help?
Find answers to common questions, access documentation, or contact us directly. We keep things simple — no portals, no hoops to jump through.
FAQs
Quick answers to the most common questions:
- Print Screen Deluxe FAQ
- EZ Macros FAQ
- How do I activate my license?
- Can I move my license to a new PC?
User guides
Step‑by‑step guides for Print Screen Deluxe and EZ Macros, including feature overviews and tips for getting the most out of each tool.
Contact support
Need help with something specific?
- Email: support@americansys.com
- Please include product name and version
- Attach screenshots when helpful
Updates
Software updates & upgrades
Minor updates and maintenance releases are included with your license. Major upgrades may be offered at a discount for existing customers.
- Check for updates directly from the software
- Release notes available for each version
- Legacy customers can request older installers
- Upgrade pricing available for major releases