Print Screen Deluxe FAQ

Installation Issues

When I try to install Print Screen Deluxe, I get a message saying "Please be sure that Print Screen Deluxe(s) are closed before installing." I have not installed it before. What do I do?

You may have a folder or window open with the words "Print Screen" in the title. Make sure that all folders, windows, and programs are closed before installing.

Also check the bottom right corner of your screen (system tray) next to the clock. If you see a small blue eye icon, that's Print Screen Deluxe running. Right-click on that icon and select EXIT to close the program, then try installing again.

Basic Usage

How do I print the screen?

First, make sure the program is running. You should see a small blue eye icon in the bottom right corner of your screen (next to the clock). If you don't see this icon, the program isn't running.

To start the program, click Start → Programs → American Systems → Print Screen Deluxe. Once it's running, minimize the window by clicking the minimize button (–) in the upper right corner.

Now simply press the Print Screen key on your keyboard, and Print Screen Deluxe will capture your full screen and display it for printing.

How do I capture just a portion of the screen?

To use Rectangle Capture:

1. Open Print Screen Deluxe
2. Click Options → Capture Options
3. Select Rectangle
4. Minimize Print Screen Deluxe and press the Print Screen key
5. Your cursor will turn into a crosshair
6. Click and drag to select the area you want to capture
7. Release to capture that region

The Print Screen hotkey is already taken by another program. How can I change it?

To customize the hotkey:

1. Open Print Screen Deluxe
2. Click File → Preferences
3. At the bottom of the Preferences window, you'll see two boxes for customizing the hotkey
4. In the top box, select Custom
5. In the bottom box, press the keys you want to use as your new hotkey
6. Click OK to save

Editing & Annotations

How do I add comments to my screen prints?

After capturing an image:

1. Click Edit → Add Comments
2. Click on the image where you want the comment to appear
3. Type your comment text
4. Click File → Print to print the screen with your annotations

After capturing an image, how do I crop it?

To crop a captured image:

1. Go back to Print Screen Deluxe by clicking the blue eye icon in the system tray
2. Click Edit → Select Region
3. Choose your selection tool (rectangle, freehand, etc.)
4. Select the region you want to keep
5. Click Edit → Crop to remove everything outside your selection

Advanced Features

How can I print multiple images to one page?

To print multiple images on one page:

1. Open Print Screen Deluxe
2. Click File → Preferences
3. Click the Program tab
4. Make sure "Use Thumbnail Viewer" is checked
5. Click OK

Now when you capture screens, they'll be saved to your hard drive. After capturing multiple screens:

1. Open Print Screen Deluxe and click the Thumbnails tab
2. Select the images you want to print (hold CTRL while clicking to select multiple images)
3. Right-click and select Print
4. Choose your layout (1 per page, 2 per page, etc.)
5. Click OK to print

How do I use the thumbnail viewer?

To enable thumbnail view:

1. Open Print Screen Deluxe
2. Click Options → Auto Save
3. Click File → Preferences
4. Click the Program tab
5. Make sure "Use Thumbnail Viewer" is checked

When you capture screens, they'll be automatically saved. Click the Thumbnails tab in Print Screen Deluxe to view all captured images.

How can I make the printout appear larger on the page?

To scale your prints:

1. Click File → Preferences
2. Click the Print tab
3. Move the slider left or right to scale the print smaller or larger

How can I use the video capture feature?

To record screen activity as a video:

1. Click File → Preferences
2. Select "Create a movie of events as they happen on my PC"
3. Optionally, check "Include the mouse cursor"
4. Under the Program tab, you can enable auto-save for your captures
5. Minimize Print Screen Deluxe
6. Press the Print Screen key to start recording (you'll hear a sound reminder)
7. Do your screen activities
8. Press Print Screen again to stop recording
9. Click the play button (▶) at the bottom of Print Screen Deluxe to view your recording

DOS Windows

How do I print a DOS screen?

Print Screen Deluxe cannot capture a full-screen DOS window as an image. However, you can capture the text content, or convert the DOS window to windowed mode:

Method 1 - Capture as text: Enable "Also capture all clipboard text including DOS full screens" in File → Preferences, then press Print Screen while in the DOS window. View the captured text in the Text tab.

Method 2 - Convert to window: Press Alt+Enter while in the DOS program to make it appear as a regular window. Then use Print Screen Deluxe's Window capture mode (Options → Capture Options → Window) to capture it.

How can I capture the text from a full-screen DOS window?

To capture DOS text:

1. Click File → Preferences
2. Make sure "Also capture all clipboard text including DOS full screens" is selected
3. Go to your DOS full-screen window
4. Press the Print Screen key
5. Go back to Print Screen Deluxe by clicking the blue eye in the system tray
6. Click the Text tab to view the captured text

DVD & Video Capture

When I try to capture a DVD screen, I get a black screen. Can you help?

DVD capture can be inconsistent due to video overlay technology, but some users have reported success with this method:

1. Start Print Screen Deluxe and set it to Rectangle capture mode
2. With the DVD movie frame visible, press Print Screen
3. The movie frame will go black - select an area anyway and let Print Screen Deluxe capture it
4. The frame should come back into view in the player
5. Press Print Screen again - you should now be able to capture the frame successfully

Note: This method doesn't work with all DVD players or video codecs due to hardware acceleration and copy protection features.